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Audio Problem streaming from iPhone 7


Total Posts: 1
Joined: Apr 2018

I am having trouble using TE from my phone through an Apple TV on my iPhone 7. The metronome gives one beep sound then has no audio after that. The instrument sounds generated from the app have static noise distortion in them in spite of lowering the output level in preferences. If I sustain a sound in the app, the metronome can then be heard clicking but if I turn the instrument sound off, the metronome will stop clicking.

Apple TV Audio works fine streaming from my MacBook. *TE works fine from my colleague's iPhone 6. It also works fine on my iPhone 7 using an older generation Apple TV in a different room.
TE Version 1.5.4 IOS version 11.3.1 Apple TV OS 11.3 Thank You for any assistance. This is my all-time favorite teaching app so I am hoping there is an easy fix.

Posted on April 25, 2018 at 8:47 AM
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Total Posts: 111
Joined: Feb 2012

Re: Audio Problem streaming from iPhone 7

What generation AppleTV are you having the issues on? We will try to reproduce the issue if we can...

Posted on April 25, 2018 at 8:50 AM