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FAQ

TonalEnergy

TonalEnergy
Total Posts: 85
Joined: Feb 2012

Q:  Why is not showing me the correct pitch that I am playing?
A:  Check to make sure the Transposition is set correctly.  For instance, if you want standard concert pitch, ensure the Transposition is set to "C" on the Tone Generator page.


Q: It isn't picking up any sound anymore, what do I do?
A: On rare occasions this can occur, you should manually quit the application by following these instructions:
To restart the app, do the following steps: - Press the home button to get back to the main apps screen - Double-tap the home button to bring up the taskbar at the bottom.  - Locate the TE Tuner icon there (swipe if necessary), then press and hold the icon until the red remove indicators appear. - Press the red indicator on the TE Tuner icon to kill it. - Press home button again to return to normal operation - Start TE Tuner again In almost all cases restarting the app will solve the issue.  In rare cases, when other applications are still in conflict with TE Tuner, a device reboot might be warranted.  Press and hold the sleep button until it asks to turn off, do so, then power the device back on.

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Posted on April 19, 2012 at 6:21 AM
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