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My OVO usage figures not correct - anyone else had this issue?

PaulPulver

Total Posts: 4
Joined: Jul 2018

Hello,

I have seen correspondence about this on Forum with the suggestion that the problem is solved but it definitely is not solved. The last time I had an update is 19th March and it's now 24th. This is a repeating problem. i have had it on and off about half a dozen times. Ovo DO fix it if you telephone them but they don't say what the cause of the problem is. Personally I think their success in gaining customers is placing overwhelming pressure on their technical capability. I will soon have had enough of this weakness in their system and will help to solve the problem by leaving them for another supplier . It is a pity. I think they have been good but are now a victim of their own success. I hope they will release me from the fee for ending my relationship with them. Frustration is winning over my reluctance to leave. I wish they could sort this but it seems they can't. Can anyone else try this?

Any help will be apprecited.

I didn't find the right solution from the Internet.

References:
http://forum.ovoenergy.com/my-account-my-ovo-app-website-103/my-ovo...
utility management solution marketing

Thank you.

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Posted on August 10, 2018 at 12:46 AM
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